Jill Zander > News > Voted Best Customer Experience 2014!
11th December 2014
Voted Best Customer Experience 2014!
We are delighted to announce our trophy win in the ‘Best Customer Experience’ category at this year’s National MyFaceMyBody Awards.
Using a combination of mystery shoppers and client votes Jill Zander scored 100% for customer service!
A small sample of our testimonials below:
‘I was very impressed by the amount of time that Dionne spent with me for my consultation. She did not rush it and I felt she had really taken time to look in detail at my skin and to recommend a whole host of different treatments. I also liked the fact that she acknowledged I may not have the budget to do it all and that she offered some money saving solutions and advice too.’
‘very friendly and professional’
‘staff are all excellent ambassadors for the clinic’
Founder, Jill Zander, says: “We are honoured and delighted to receive this accolade after such a successful and exciting year at the clinic. My 35 years in the beauty industry have taught me that bespoke customer experience coupled with research and investment in state-of-the art technology, is the key to driving fierce customer loyalty.We look forward to continuing to provide clients with the very best treatments, delivered by our highly skilled team of aestheticians to bring our clients results that speak for themselves and keep them coming back for more.”
'After trying a lot of different treatments in Denmark I really didn't see any improvement in my skin, but after seeing Emma at Jill Zander I now see a big improvement in my skin. Emma has created a special package for me and I'm so pleased with my skin now. I look younger and healthier.' - Christina
'I have been afraid of having any type of treatment other than a massage or typical facial simply because of my fear of anything remotely surgical however the team at Jill Zanders were so good at explaning the different types of non surgical treatments and their benifits all without any pressure that I finally took the plunge. I am now a non surgical convert and have seen instant results! Thanks Jill Zanders!' - Cristina
'A great range of non surgical treatments available which are always very clearly explained. Great results too!' - Emma
'Have been coming here for 15 years and now travel from London just to see Jill! I totally trust her.' - Sarah
'I've had a number of treatments at the salon, most of which have been brilliant and it's great that they're not surgical or involving needles!' - Sally